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Frequently Asked Questions

Please read the questions below before contacting the District about your application. Questions are grouped into categories to help you find information quickly.

Q:I have updated my profile but when I view a PDF of my application it shows the old information. Is there any way to overwrite this?A:When you submit an application, the system locks your answers in permanently. HR departments are aware of this and know to check candidate profiles for updated information.Back to TopQ:What happens if I withdraw my application?A:If you withdraw your application the district will no longer consider you for the position from which you are withdrawing. If you withdraw by mistake, please contact the district and they can re-activate your application.Back to TopQ:My application status says “Incomplete”. What should I do?A:If your application status reads “Incomplete,” you will need to contact the district to ask why they have marked it this way. The district’s HR department will tell you if additional application materials are needed.Back to Top

Q:Can I upload more attachments?A:You are currently limited to a maximum of six (6) upload documents. These will carry over to other applications if you apply for more than one job.Back to TopQ:Can I upload a separate group of attachments for each job posting to which I apply?A:At this time there is no way to upload different attachments for different job postings. If you overwrite your current attachments with new ones then the old versions will no longer be viewable by the district.Back to TopQ:Can I upload different cover letters for each job posting to which I apply?A:There is currently no way to upload different cover letters for each job to which you apply. It is best to use a generic cover letter when adding one to your attachments page. This may be unnecessary in some cases where districts have a specific page on their application for you to type your cover letter.Back to Top

Q:How do I apply to jobs as an internal applicant?A:To apply to jobs as an internal applicant, you must currently be employed by the district to which you are applying. There are two ways to create an internal account. Some districts have an “Internal” button enabled at the top right of the screen which will take you through the process of creating an internal account. If you have already created an account and would like to change it to internal, select the “Account Settings” option at the top of the screen after you have logged in. On the right side of the page there is an “Account Type” section. Here you can change your external account to internal by selecting “I am a current employee.”Back to TopQ:How do I view internal job postings?A:To view internal job postings, login with an internal account. The internal postings will appear under the job listings with all of the external postings.Back to TopQ:How do I transfer my Recruit & Hire account from one district to another?A:To transfer your account, sign out of the site (if applicable) and begin applying for the position you would like. You will be prompted to create a new account, sign in, or transfer a currently existing account. Enter the email and password that is connected with your other Recruit & Hire account. Enter the state that the account is located in and press continue. The site will locate your other account. You can then select it to transfer the information over. Please be aware that only some of your profile information will be moved over. You will still need to fill out certain sections on new applications.Back to TopQ:Can I combine multiple Recruit & Hire accounts with different districts?A:Unfortunately you are not able to combine accounts at this time.Back to TopQ:How do I find out about new job postings?A:You can sign up for job alerts on the main login page. Once this is done, you will receive weekly email notices of the jobs that the district has posted.Back to TopQ:How do I change the email address and password linked to my account?A:You can change your account information by select “Account Settings” at the top of the web page. To access account settings you will first need to login.Back to TopQ:If I transfer my account, do I lose all the information in the initial district?A:No information will be lost if you transfer your account. Your account with the previous district will remain active.Back to Top

Application

Q:Can I save my incomplete application and return to complete it at a later time?A:Yes. You may logout of your application at any time and return later. When you are ready to complete your application, enter your username and password and you will be allowed to continue your application if the job posting is still open.Back to TopQ:How do I apply for a job?A:Once you find a job you would like to apply for simply click on the title of the job (e.g. "Maintenance Technician"). Then you will review a description of the job and click on the Apply for This Position button. At this point you will either need to login to an existing account you have already created of create a new account. To create a new account click on Create A New Account And Apply For This Position button. Then answer the on-screen questions to create an account. You must complete all required fields and click the "Save and Submit" button at the end of the application. When your application is successfully submitted, you will receive a Confirmation Number. You can use this confirmation number to reference a specific application.Back to TopQ:May I fill out an application even if there is not currently a position available for which I am qualified? Are applications "job specific?"A:Thank you for your interest in the Ritenour School District. Applications are job specific. Applicants can only apply when a position becomes available. Check the website often for updates.Back to TopQ:If a job posting has an expired deadline but currently appears in the job listings is it still open for applications?A:Thank you for your interest in the Ritenour School District. As long as a job is posted we will still accept applications, even if the deadline is past.Back to TopQ:I keep getting told that my email is already in use. This is my email.A:School recruiter helpdesk answered with this: She does have a profile started. She can use the 'forgot password' to retrieve/reset her login credentials if she forgot them. Then she can login and complete an application.Back to TopQ:Can I import my school recruiter information from another school recruiter school?A:If you are referring to transferring candidate data from one SchoolRecruiter to another, the answer is 'yes'.However, there is only one opportunity to do this...the first time a candidate creates a profile for the new SchoolRecruiter district. Only at that time does the system ask the candidate to transfer the data from another SR.If they already have an account for your school district, then they'll have to create a new one and do the transfer at that time.Back to TopQ:I resubmitted/updated my information but it said not submitted at this time. Do I need to do something else?A:SchoolRecruiter is set up to "lock" an application once it is submitted. The candidate can update their profile at any time, but the application as submitted cannot be changed due to the electronic signature being completed.

Applicants can apply for the new posting with a few simple clicks. They do not have to enter any data unless something has changed since the last application, just save and continue. The system was designed this way to preserve the integrity of the electronic signature on the original applications.Back to TopQ:I applied to the Application Support Position a second time but the website is not accepting the application for the second time.

Please acknowledge.A:Hello Ms. Elam,

I have activated you application. Although the status still says "Position Filled". We can view your application as "Active".Back to TopQ:I would like to know if you have begun interviewing
for the positions of a
part-time English as a Second Language Instructor or an AEL Teacher.A:Thank you for your interest in the Ritenour School District. I can tell you that the position is still available if it is still listed on our website.Back to TopQ:How can I resubmit my application for another posting?A:On the page that says "Job Listings". Click on the Job Title which you want to apply. The next screen click on "Apply for This Position" button.
The next screen "I already have an accout with Ritenour" section, enter your Username and Password.Back to TopQ:I'm trying to login to apply for a positions but I can't find a place that will allow my to create a profile to login. How do I create a username and password as an external potential employee?A:Thank you for your interest in the Ritenour School District. On the Job Listings page of our website, click on Apply to the right of the Job Title for which you would like to apply. That will take you to the next page. On the upper right hand side of this page, Click on Apply For This Position. That will take you to a page where you can Create Account and Apply. If you already have an account, this is where you enter your Username and Password. Once you have done one of those two things, the next page is the start of the application.Back to TopQ:Hi, I applied for several Elementary teching positions a couple of weeks ago. My application still says pending. Just wondering what the hold up is. The website interviews would start taking place after April 6th and I don't want the poitions to close before my application is reviewed.A:Thank you for your interest in the Ritenour School District. Pending status does not mean that your application has not been looked at. If the Human Resources office wants to interview you for a position they will call your phone number.Back to TopQ:Hi. Does Ritenour School District utilize substitutes for teacher absences? I'm interested in being a substitute.
Thank youA:Thank you for your interest in the Ritenour School District. At this time, we are not taking applications for substitute teacher. Periodically check our website for postings.Back to Top

Attachment

Q:What types of files do you accept for Resume, Cover Letter, Letters of Reference etc?A:All files attached to your application must be in .txt, .rtf, .pdf, .docx, or .doc format. If you need to upload an image or scan, you must convert it to pdf or place it into a Word doc file.Back to TopQ:How do I get help with scanning my documents?A:The human resource department can assist with scanning documents for your application. Please email documents to mckinneyk@ritenour.k12.mo.us or mail to Ritenour School District, 2420 Woodson Road, St. Louis, MO 63114. Please allow 3 to 5 business days to complete upon receipt.Back to Top

General

Q:How do I check the status of my application?A:Log into your account and then click on the Application Status tab. If you have already applied for a job it will be listed under the Current Applications section. If you want to view additional details about the job you applied for click on the Details link associated with the job. If you have applied for jobs in the past that have been filled, it will be listed in the Previous Applications section.Back to TopQ:Is this a secure website, and is my data secure?A:Yes. All data transfers use 128-bit or 256-bit encryption depending on your computer's capabilities. This is the same type of encryption used for most online banking transactions.Back to TopQ:I forgot my username or password. How can I retrieve it?A:From the main job listings page, click the link "I Forgot My Password." Enter your email address into the box and your information will be sent to that email address.Back to TopQ:How will I be notified for an interview?A:Once your application is complete, if you are selected for an interview with Ritenour, a Ritenour staff member will call you to set up the interview.Back to TopQ:I am tring to reset my password and the sysytem is not allowing me to reset.. can somoneone help with this problem. thanksA:If you click on "I forgot my username or password." in the applicant portal, you will be able to either get your password by email OR you can click on "I do not h ave an email address or I do not know my email address." Following the steps should lead you to reset the password. FYI, in order to reset the password, you have to use the link in the LATEST email you get for password reset. Sometime applicant just use the reset feature many times and not use the latest email he gets. As a result he will not be able to do it because each time the password reset email gets sent, the previous emails are obsolete.Back to TopQ:Can I import my appliction from other sitesA:Current version of SchoolRecruiter does not support "full" application transfer between different school districts. However, it d oes support account/profile transfer. If the applicant has applied a position in one school district, he can transfer all his demographic info he entered to another one. You can see it if you apply a job without logging in in the "I want to transfer my account" section.

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